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The 20 MSP

Premier Verified
4.9
4 reviews

About

Mid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.

Services Provided

  • IT Managed Services60%
  • Cloud Consulting & SI10%
  • Cybersecurity10%
  • IT Strategy Consulting10%

The 20 MSP Review Insights

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Overall Review Rating
4.9
(4)

Top Mentions

Team Players (1)Responsive (2)Proactive (3)Transparent (4)

Review Highlights

Room for Improvement in After-Hours Support

The 20 MSP is generally praised for support, though some clients have noted that after-hours response times could be improved to better match the high standards of regular service.

Customized Solutions and Strategic Planning

The 20 MSP is appreciated for providing tailored solutions that meet specific client needs. Their strategic planning capabilities enable clients to achieve operational continuity and efficiency.

Strong Communication and Project Management

The 20 MSP consistently demonstrates clear communication and effective project management. Clients note timely updates and transparent reporting throughout engagements.

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Highlights

Very responsive
4 verified reviews
Experience across industries
4.9 out of 5.0 rating